A professional family run carpet and upholstery cleaning business based in Banbury. Covering, Bicester, Brackley, Daventry and the surrounding areas. Tel: 07856 525 815 or Web: www.ns-banbury-carpet-cleaning.co.uk
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Job Vacancy for a Customer Care Advisor.
A position has arisen for a customer Service advisor to join our team at our Head Office in Adderbury.
You will provide exceptional customer service to both external and internal customers, aiming to resolve customer’s issues at first contact.
You will help deal with both showroom and customer issues, and work with the customer through the lifetime of the issue to resolution.
You will work with your other team members to support with any customer issues, and find new ways of resolving them.
You will be experienced in a customer Service or customer call centre environment, and be able to demonstrate skills with dealing with customers on the telephone, face to face and in written format.
You will be skilled at multi tasking and handling multiple issues, while remaining calm, professional and upholding the brand image at all times.
You will have excellent Microsoft office skills and a good understanding of the sale of goods and services act.
Benefits:
Competitive Salary
Child Care Vouchers
5 weeks Holiday Entitlement
Family, Friends and Staff discount
You must be eligible to live and work in the UK and hold a full UK driving license.
Job Type: Full-time
Salary: £16,000.00 /year
Job reference: FESUPP561
Required experience:
Administration: 1 year
Customer Service: 1 year
If you would like to apply for any of the above vacancy, please email your C.V and a covering letter to quoting the job reference.
Fired Earth is a premium interiors retailer, with stores nationwide.
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